We can send free samples for you to see and touch the product. sample-products-and-tiles
There are 3 payment options when ordering online:
Credit Cards: We accept Visa and Mastercard only.
Account Name: SIGMA PLANTERS PTY LTD
Account Number: 968050616
Orders are sent from our warehouse at:
*Please note our warehouse is not open to the public like a shop. It’s only available for collection of orders purchased online.
We should be able to get most orders out to you within 1-2 weeks.
Orders are sent on a pallet to “curb only” with a single driver. They will not be able to unpack and position your planters.
For a more detailed description of the delivery service. Delivery Service
For a more personalized service, we recommend removalists who can unpack and position your planters or furniture at a cost of $300-$400 per two cubic metres.
Our website has a shipping calculator that will give you a quote based on your postcode. It is a flat rate so regardless of how much you order the shipping will be the same for that particular postcode. If your address is not in our pricing table or you require a more specialised freight service it will automatically choose “Custom Freight Quote”. Proceed to checkout and chose the “Quote Only” method of payment. We will get back to you with a quote.
Shipping Cost Guide
*Prices exclude GST
*Note these are estimates only, final price depends on products and exact address. The reason residential costs more is because we can’t get the big truck in that street and have to use the additional expense of a courier.
Commercial $70 Residential $120
Gold Coast: $120
Sunshine Coast: $150
Commercial $120 Residential $220
Commercial $200 Residential $300
IOTA offers guarantees against manufacturing defects as follows:
Florence Lightweight Concrete
Warranty is for structural defects; fading and hairline cracks are to be expected and are not covered.
*Please note these ranges are designed to sit on a flat even surface. They will drain adequately like this and feet are not needed to assist drainage. If you wish to add feet the planters need to be fully supported across the base otherwise bowing may occur and any warranty will be void.
Please choose carefully as we do not accept returns. The reason for this is that returns nearly always come back with scratches and can’t resell then, so hence have to decline a refund – which causes a very awkward and disappointing conversation.
Our insurance covers the products only and guarantees do not include freight for replacement or removal of the damaged goods.
Our merchant services use SSL encryption, which is an Internet standard and encrypts all of your details, preventing a third party from viewing your information. The instant you reach our checkout page, a padlock symbol at the top or bottom of your screen indicates that you have entered our secure shopping zone.
An internal security system, known as a firewall, protects information about you stored in our computer from being viewed by a third party. Information access is restricted within our offices and protected by a password.