Sigma Planters recognises the importance of privacy. Any information you provide to us on this website, through the telephone, Email, fax or mail will be treated with respect and confidentiality.
Use and Collection of Information
Sigma Planters will require certain information from you that make you personally identifiable when you order a product or service from this site. We will request your contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). This information is confidential and will only be used for your billing and delivery purposes. Any and all correspondence will be recorded for service references and to assist in our staff development.
Payments
Credit card payments can be made via NAB Transact. It is fully automated and complies with the Payment Card Industry Data Security Standards – the global mandate by the payment card schemes for merchants and payment processors.
Communications
Sigma Planters may use your personal information for essential communications, such as Emails, accounts information, critical service details and in event of trouble processing an order. We may also use this information for other purposes, including some promotional Emails. A customer may choose to opt out of this correspondence by simply emailing us.
Storage of Information
Sensitive information such as credit card numbers is encrypted using secure socket layer technology (SSL). Credit Card information is immediately processed as required in the ordering process and never permanently saved. Sigma Planters will treat customer personal information with utmost confidentiality. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
Third Parties
Sigma Planters may utilize some other third parties to provide service in the processes of our site and business. Sigma Planters may at its discretion share your information with these third only when deemed necessary (e.g. Australia Post, CusRev).
Legal
When we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website, Sigma Planters reserves the right to disclose your personally identifiable information.
Cookies
We may use “cookies” to collect information. Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognize a user’s device.
Advertising
We may use re-marketing and other marketing preferences to personalise and display advertisements and other content for you – a feature that allows Sigma Planters to reach people who have previously visited their site, and show them relevant ads across the web or when they search on Google. This method helps us connect with more potential customers.
Third Party Advertising Technologies
In addition to using cookies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads while users browse the web, or when users search for what they need when they search on Google or browse other websites. These companies may deliver ads that might also place cookies and otherwise track user behavior. These companies may use information about user behaviour in order to provide customised advertisements across various services and products. In the course of providing these services, products or placing advertisements, these third party companies may place or recognise a unique cookie on your computer, and may record information to these cookies based upon your activities on any of our Sites and/or Services and on third party websites. Each of these companies uses this cookie information according to their own privacy and security policies. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by visiting the Google Ads Settings . Please note this does not opt you out of being delivered advertising. You will continue to receive generic ads.
